Using Pop-Up Style Assessment Methods to Improve Your Library Website

When:  Dec 1, 2020 from 12:00 PM to 1:00 PM (ET)

Using Pop-Up Style Assessment Methods to Improve Your Library Website​
December 1, 2020 
12:00 - 1:00 pm ET

Seeking evidence on how patrons use your library website? Not enough time to conduct a full study of your website? In this session, participants will be introduced to pop-up style usability testing (aka guerrilla or hallway testing) which employs a 5-10 minute activity to understand patron behaviour on your website. Based on lessons learned from a website usability assessment project at a university library, participants will design their own usability test based on best practices.